Privacy Policy for Qooo

Welcome to Qooo. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this policy carefully. By using Qooo, you consent to the practices described below.

1. Scope and Agreement

1.1 By accessing or using Qooo, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1.2 This policy is part of our Terms of Service. Capitalized terms used but not defined herein have the meanings given to them in the Terms of Service.

1.3 We may update this policy from time to time. Material changes will be communicated as required by law. Continued use of Qooo after changes constitutes acceptance of the revised policy.

1.4 Qooo may include links to third-party services. This policy does not apply to third-party data practices. We are not responsible for how third parties handle your information.

2. Information We Collect

We collect information to provide and improve Qooo services. This includes:

A. Information You Provide

• Account details: nickname, gender, date of birth, country, age, email, password, social media profile data (photo, video), and personal tags.
• Profile information visible to other users, such as photos and gender.
• User-generated content (UGC): comments, messages, images, videos, audio, or other content you upload or stream.
• Payment information: bank account, PayPal, or other payment details.
• Transaction history related to purchases.
• Communications with us, such as feedback, surveys, or support requests.
• Information from social media accounts when you link them to Qooo (e.g., Facebook, Google).

B. Automatically Collected Information

• Social Account Data: If you log in via a third party (e.g., Facebook, Google), we may receive information such as name, profile picture, gender, and age, subject to your privacy settings on those platforms.
• Device Information: OS, browser type, model, IP address, mobile operator, screen resolution, language, IMEI, IMSI, MAC address.
• Usage Data: Browsing history, visited pages, timestamps, subscribed accounts, and interaction data.
• Error Reports: Crash data and diagnostic information to improve app stability. This data is generally non-personal.
• App Usage: Information about your use of other applications.
• Metadata: Information about UGC, such as tags, subtitles, and creation details.

We may generate aggregated, non-identifiable insights from your data for analytical purposes.

3. Sensitive Information & Permissions

Certain Qooo features require access to sensitive device functions:

• Microphone: Used for audio messages and video calls, with your permission.
• Camera: Used for profile pictures and video calls, with your permission.

We do not use sensitive data for direct marketing without your consent.

Note on Minors: Qooo is intended for users 18 years or older. We do not knowingly collect data from users under 18.

4. How We Use Your Information

We use your information to:

• Verify your identity and enable account features.
• Connect you with other users.
• Display your profile and content to others per your settings.
• Send service-related notifications.
• Provide location-based features (if enabled).
• Communicate promotions or updates (with opt-out options).
• Conduct internal operations: troubleshooting, research, fraud prevention.
• Comply with legal obligations, enforce terms, or handle corporate transactions.

Content you share publicly may be stored, copied, or redistributed by others. Qooo is not responsible for misuse of shared information.

5. Data Storage and Transfers

Your data may be stored on servers in various countries. By using Qooo, you consent to the transfer of your data across borders as needed for service provision.

6. Third-Party Tools

We use analytics and tracking tools from:

• Google Firebase for usage analysis and crash reporting.
• AppsFlyer, Google, and Facebook for conversion tracking.

These tools help us improve service performance and user experience.

7. Data Sharing

We may share your information with:

• Affiliates: Companies within our corporate group for service improvement.
• Service Providers: Third parties who assist in operating Qooo under confidentiality agreements.
• Aggregated Data: Non-identifiable data shared with advertisers or partners.
• Public Content: Information you choose to share publicly may be accessible and redistributable.

We do not sell your personal data to third parties.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure. In the event of a breach, we will notify you as required by law.

9. Your Rights

You can access and update your account information through the app settings. You may request correction or deletion of your data by contacting us. Note:

• Some data may be retained for legal or operational reasons after account closure.
• Publicly shared content may remain visible if copied by others.

10. Age Restrictions

Qooo is not intended for users under 18. If we discover that we have collected data from a minor, we will delete it promptly.

11. Policy Updates

We may update this policy periodically. Changes will be posted on our website or communicated via service notifications. Continued use of Qooo after changes take effect constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: [email protected].